Skip to content
AETHERNET
About us

Built by network engineers. Run for the Helderberg.

AETHERNET is an independent, ICASA-licensed Internet Service Provider based in the Helderberg. We design, build and operate our own wireless network — and partner with multiple fibre operators — to deliver reliable, uncapped connectivity to homes and businesses across Strand, Somerset West, Gordon’s Bay and surrounds.

99.9%

Core network uptime

rolling 12 months

< 5 ms

Local network latency

to peering edge

24/7

WhatsApp support

for active clients

100%

ICASA licensed

independent operator

Our philosophy

Connectivity is infrastructure. Treat it like a consumer product and clients eventually pay the price — in downtime, shaped traffic and call centres that can’t answer technical questions. AETHERNET is built around the opposite belief.

We invest in carrier-grade equipment, qualified engineers and a deliberately small geographic footprint so that we can do connectivity properly — for the area we actually live in.

What that looks like in practice

  • Symmetrical, unshaped links — no application throttling, no daily caps.
  • Local routing & peering — low latency for VoIP, video calls and gaming.
  • Engineering-led support — the person on WhatsApp can read a router log.
  • Backup-powered core — our network stays up through load shedding.
  • Transparent commercial terms — month-to-month, no early-termination penalties on home plans.

Compliance & governance

AETHERNET operates under the relevant ICASA Individual Electronic Communications Network Services (I-ECNS) and Electronic Communications Services (I-ECS) licences. We are fully compliant with the Protection of Personal Information Act (POPIA) and treat client data with the seriousness it deserves — see our privacy notice.

What sets us apart

Engineering over marketing.

Our own network

We are not a reseller. We design, build and operate the kit your packets ride on.

Hyper-local focus

A small, well-served footprint &mdash; not a thinly stretched national rollout.

Engineers, not scripts

Support staff who escalate to themselves. Real diagnosis, real fixes.

Load-shedding ready

Core sites and towers on backup power. We stay up so your link does too.

Honest pricing

Plain-language plans. No on-boarding lures that turn into bill shock.

Built to scale

A platform ready for client portals, automation and online ordering.

Come on-net

Let’s get your address checked.

It takes two minutes. We’ll tell you exactly what’s possible at your premises.